CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

I am incredibly impressed with the service I received at Sparks. After years of feeling ripped off and misled by expensive dealerships, I finally found an honest mechanic for my vehicles. Sparks provided straightforward service with no unnecessary upselling, which saved me a significant amount of money. They clearly communicate the necessary repairs and stick to them—a refreshing change from the high-pressure, bait-and-switch tactics of the "Stealerships." I will absolutely be bringing my Mercedes to Sparks from now on. Highly recommend!

Derya Turker, 12/17/2025

The employees were very professional and courteous. I absolutely will do more business with this company in the future.

Robert Belville, 12/08/2025

Sparks did a great job on my car! Fixed it in one day and got my key replaced.. the front desk is awesome too! I highly recommend !

Ananda Bologna, 12/03/2025

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CODE OF ETHICS

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