CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Had a great experience at Sparks automotive the crew there from the front desk all the way through to the mechanics area were very nice and relatable people ! I highly recommend! Thanks, Sparks!

steve sarner, 02/20/2026

Was hoping to get in and out - but appreciate that my vehicle was checked for potential problems. Glad there were no immediate issues, and am able to plan for some repairs close to next oil change.

Kay Jepson, 02/19/2026

After being overquoted and treated rudely at another auto shop, I was honestly stressed about getting my car fixed. A local referral led me here, and I'm so grateful it did. Not only was the pricing fair and transparent, but the level of customer service was above and beyond anything I expected. They treated me with respect, explained everything clearly, and never made me feel pressured. What truly stood out was that they gave me a ride to work and picked me up when my car was ready a couple of days later. That kind of kindness and care is rare. I'm beyond thankful and will absolutely be recommending them to everyone I know

Mary Smith, 02/18/2026

View All Testimonials

CODE OF ETHICS

Reviews

Partners